RETURNS & REFUNDS

 

If you're not happy then we are not happy! Please email info@dropsofgratitude.ca if you have any concerns with your jewelry. 

 

We take great care to ensure your jewelry is packed and shipped properly, however, accidents do happen. If your piece arrives damaged, please email us a photo.

PLEASE NOTE: Due to different device screens we cannot guarantee that the colors and images shown are exact. Gemstones and charms may differ from the original image.

FOREVER FIX POLICY 

 

Breaks do happen. Whether your aromatherapy bracelet broke because of continuous wear or a little hand yanked at it - we get it!

We've done our due diligence and feel we use the best crystal stretch cord on the market. We also know that life happens. We guarantee to ALWAYS fix your bracelet (no questions asked) as long as you pay to ship the stones back to our studio (the cost of a stamp), and you have more than 50% of the original beads. If rhodium or gold-filled charms or spacers were lost and you wish to have them put back on, there will be a small fee. 

This service is free of charge. We want you to reap the benefits of your essential oil bracelet! 

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